Terms & Policies

01

Service Terms

General rules and conditions of use

By using Treadox Hosting services, you agree to comply with all applicable laws and these terms. We aim to provide high-quality hosting solutions with maximum uptime and performance.

Prohibited Actions

Zero tolerance for illegal content or network attacks.

Fair Usage

Resource allocation ensures stability for all users on the node.

Account Security

Users are responsible for maintaining secure passwords and keys.

Key Provisions

Service Level Agreement (SLA) We guarantee 99.9% network uptime for all premium hosting services.
Payment & Billing Payments are due in advance for the selected billing cycle. Late payments may lead to suspension.
Termination You may cancel at any time via the client portal. No contract lock-ins.

02

Privacy Policy

How we protect your personal data

Your privacy is paramount. We only collect data necessary to provide and improve our services, ensuring full compliance with GDPR and international standards.

Data Collection

We collect account information, contact details, and billing information to facilitate service delivery.

Data Protection

Industry-standard encryption and security protocols are used to keep your information safe.

03

Refund Policy

Our money-back guarantee terms

We offer a 30-day money-back guarantee on shared hosting plans. Dedicated servers and domain registrations are non-refundable once provisioned.

04

Abuse Policy

Reporting and handling service misuse

Misuse of our network, including spamming, hosting malware, or DDoS attacks, will result in immediate termination without refund. Report abuse to abuse@treadox.com.

05

Cookie Policy

Enhancing your browsing experience

We use cookies to analyze traffic, remember your preferences, and improve our website. You can manage your cookie choices in your browser settings.